The ICSC Blog

December 20, 2010
Comments Off

Holiday Help: People vs. Robots

This holiday shopping season, online retailers are testing a critical hiring decision: machine versus man. Zipping around the floor of a Crate & Barrel warehouse in Tracy, Calif., a cadre of 35 orange robots helps solitary human employees do the work of six people. The squat machines carry shelves with the company's 8,000 different products…