The ICSC Blog

April 17, 2013
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Mark Toro: Building The Experience Before The Box

By: Mark Toro The retail industry as we know it has changed forever. The consumer drives today‚Äôs dynamic marketplace more than ever before and, in order to survive, retailers and landlords must acknowledge that shoppers have infinite control over where, when and how products and services are purchased. If we are to succeed in getting…